Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10 ScanJet 4500cScanJet 5500CXIScanJet 7400C, ScanJet 7450C,ScanJet 5500C,ScanJet 5590 Digital Flatbed Scanner,Scanjet 7650 Document Flatbed Scanner,Scanjet 4850 Photo Scanner,Scanjet 4890 Photo.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. ![]() The software is not being recognized by the Windows 10 program. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. I am using Windows 10 on my PC and would like to install software for an HP Scanjet 4890 that I have had for some time regretfully and said to myself 'one of these days' I will get around to it. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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